Frequently asked questions

1. How Often Should I use Pip & Willy’s Flea Powder or Spray?

It really depends on you and your pet. What’s your lifestyle like? How often is your pet outdoors? How bad is your flea situation? Do you have an infestation? What time of year is it? I would say, if your pet is outdoors a lot, you’re experiencing warmer weather, finding lots of fleas or flea debris, you have a pet who loves to run through the tall grass, and loves coming into your home, you might want to use Pip & Willy’s flea powder or spray daily at first. Maybe for the first few days or possibly for a week. If it is a cat, and you are using the spray (sometimes cats are sensitive to being sprayed and really don’t like the spritzing mechanism or the sound), you can easily mist your hands or a cloth and gently wipe your cat’s fur. Dogs are a little easier and typically you can spray them, but if your dog is sensitive, you may also want to consider misting a cloth and wiping them down too. So with both, just be sure not to spray around their eyes or any other sensitive area that your pet may have. We don’t want to create any more trauma than those pesky fleas are already. In the same case, If you are using Pip & Willy’s flea powder, you may dust your cat or dog daily at first to make sure to rid them of fleas. Try doing this just for a few days and then start applying the powder weekly if desired. You may also dust their bedding or surrounding area. You can test a bit on your furniture too, but just make sure it doesn’t discolor or cause problems to the fabric. If you feel you have your flea situation under control but want to make sure that there aren’t any lurking about, use the powder or spray weekly or when you notice your pet scratching. Whether you use Pip & Willy’s Flea Spray or Flea Powder remember the most important thing is your pet’s overall health. Be sure to build your pet’s immune system and resistance as much as possible through proper nutrition by providing your pet with a healthy diet and lifestyle. A healthy pet is less likely to have parasites such as fleas. Overall care, frequent grooming, along with the use of Pip & WIlly’s products will help to produce a Happy, Healthy Friend!

2. What else can I be doing to keep fleas under control?

There are few products I have used that I recommend to help keep fleas under control. If you have a yard I recommend using nematodes. I used them in Portland. Oregon in a yard that I had that was so infested with fleas that you couldn’t even walk outside without having them cling to your pants legs. Yikes! So I went down to the local hardware store and bought nematodes and brought them home and attached this little device (that supposedly had these tiny little nematodes in it) to my garden hose and sprayed the entire yard. I was sceptical at first because I couldn’t see any little bugs or anything really but the water that I was spraying on the yard. But sure enough, no kidding! It worked! What I remember is the fleas were gone fairly soon, maybe within a couple of weeks. It was pretty amazing! I will have to do some research, because I’m not sure if nematodes upset any balance to the ecosystem in the yard. I will make a note to myself to do that. So in addition to the nematodes, one of my favorite products on the market is “Flea Busters”, I recommend this for your floors in your house. You sprinkle it on and then vacuum it up. Just make sure to wear a mask and remove your pet from the room because it is not healthy to breathe. The effects of the Flea Busters will last quite awhile. The product simply dries up those little buggers and their larvae. Really works quite well, and again, just make sure you and your pet do not breathe it in. The third item that I use to help keep fleas under control is one of my all time favorites and that is a simple flea comb! It is so fun to get a bowl of soapy water and just sit down and comb your cat or dog. It gives you some really good loving connecting time too! Comb the area on your pet you suspect some fleas are hanging out, like maybe right above their tail and stick those babies in the bowl and voila, so long fleas! It is so rewarding! But certain pets are not easy to comb, like my curly haired poodles so that’s where a little of Pip & Willy’s flea spray and flea powder come in handy.

3. I noticed some little floaties in my Anti-itch Spray, is it okay to use?

Yes, certainly, it is okay to use. Those floaties are a combination of the herbs used in the anti-itch spray and the apple cider vinegar. It’s like kombucha, so don’t be afraid to use it. The only thing is they may plug up your mister but you can take the mister out and just lightly pour a little of the anti-itch spray on a cotton pad and dab on the affected area. If you need an extra mister, please just contact us at pipandwillys@pipandwillys.com and we will send you one.

4. I’ve had my Pip & Willy’s Flea spray and Anti-itch spray for a year, are they still good?

Yes, they are still good, as long as you don’t see any mold growing in them. The vinegar helps to preserve the products and you do not need to worry. Temperature is a factor also, and so with many of my own products or hydrosols, I keep them in the refrigerator just to help with the preservation process. It is not necessary though and is only a personal preference. When applying any product to my pets, I make sure to remove the containers from the refrigerator and allow them to set on the counter at room temperature before applying. No chilly nilly’s for my Pip & Willy!

5. How long will Pip & Willy’s Flea Powder be good?

We commonly say that herbs are good for a year. Just like with our cooking spices, you can check them by smelling them. If it still smells like it’s got some good umph to it then by all means use it. In general, the product should be good 1 - 1 ½ years.

6. What is Pip & Willy’s Return Policy?

Of course we want you to love our products so much that you would never imagine returning them, but we totally stand by our products. You may return them if you are not happy within 60 days of the date of purchase. If by chance your product arrives damaged, please notify the shipper and Pip & Willy’s immediately. We will file a claim with the shipper and get out a replacement promptly. To return product otherwise, simply shoot us an email at pipandwillys@pipandwillys.com informing us you will be returning product. We want to do everything to make your return process easy as pie. We do not charge a restocking fee. Simply put your return package in the mail and get it shipped back to us at PO Box 1077, 1821 Sea Way, Bodega Bay, CA. 94923. We will credit your account once we receive the product. You are responsible for any return shipping charges.

7. Does the flea powder really work? How should I apply?

Yes, Pip & Willy’s Flea Powder really works. I suggest you apply the flea powder outdoors because the fleas will bale once you shake the powder onto your cat or dog. So they’re not liking it at all and will head for the hills. If you apply the powder in your home the fleas will leap off onto your lovely furniture or floor and I don’t suggest allowing that to happen. If they are unable to get off of your pet they will be smothered and most likely killed by the flea powder. Pip & Willy’s flea powder primarily works as a repellent so that the fleas don’t even want to jump on to your pup or cat. So keep that in mind when your cat wants to roam outdoors or you want to take your dog for a long walk. First apply Pip & Willy’s Flea Powder and then you won’t have to worry about them bringing home some new found tagalongs!