SHIPPING: We ship USPS for standard shipping and use other carriers by request or as needed. Shipping costs are approximately $5 under one pound, $7 over a pound and free on orders over $50 in the United States. International rates may vary. Contact us for a wholesale price list and to become a vendor of Pip & Willy's Healthy Pet Products.
RETURN POLICY: Of course we want you to love our products so much that you would never imagine returning them, but we totally stand by our products. You may return them if you are not happy within 60 days of the date of purchase. If by chance you've received your product damaged, please notify the shipper and Pip & Willy’s immediately. We will file a claim with the shipper and get out a replacement promptly. To return product otherwise, simply shoot us an email at firstname.lastname@example.org informing us you will be returning product. We want to do everything to make your return process easy as pie. We do not charge a restocking fee. Simply put your return package in the mail and get it shipped back to us at PO Box 1077, 1821 Sea Way, Bodega Bay, CA. 94923. We will credit your account once we receive the product. You are responsible for any return shipping charges.
DISCLAIMER: These products have not been evaluated by the fda and are not intended to cure, prevent or treat any disease. Please avoid contact with eyes, ears, nose and other mucus membranes. Discontinue if any adverse symptoms or unusual behavior occurs and contact your veterinarian immediately. Topical use only, not to be taken internally. Not intended for puppies or kittens under 10 weeks. Use with caution with seniors or pregnant or nursing animals. Keep out of reach of children. Please feel free to contact us with any questions.
Pip and Willy's P.O. Box 1077 1821 Sea Way Bodega Bay, 94923, CA Phone: (707) 329-5208